Delivery Options Overview

We offer a range of delivery options to suit your needs:

  1. Groceries: Get your groceries delivered in just 20 minutes! Whether you need fresh produce, pantry staples, or household essentials, we’ve got you covered with lightning-fast delivery.

  2. Cooked Food: Craving a hot meal? Our cooked food delivery service ensures your favorite dishes arrive at your doorstep within 40 minutes. Perfect for those busy days when you need a quick and delicious meal.

  3. Raw Chicken, Meat & Fish: We deliver fresh, non-frozen raw chicken, meat, and fish to maintain the highest quality and taste. These items are available for scheduled delivery, ensuring you get the freshest ingredients at your convenience.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Check your order content

Exchange or Return of Goods

At Amba's ZipZapp, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward exchange and return policy:

  1. Damaged or Wrong Products: If you receive a damaged or incorrect product, we offer a no-questions-asked return or exchange. Simply contact our customer service within 7 days of delivery, and we will arrange for a replacement or refund.

  2. Eligibility: To be eligible for a return or exchange, the product must be in its original packaging and condition. Perishable items must be returned within 24 hours of delivery.

  3. Process:

    • Contact Us: Reach out to our customer service team via phone or email with your order details and the issue.
    • Return/Exchange: We will guide you through the process of returning the item or arranging for an exchange.
    • Refund: Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.

  4. Exceptions: Certain items, such as personalized or custom-made products, may not be eligible for return or exchange unless they are damaged or incorrect.

We value your feedback and aim to make your shopping experience as seamless as possible. If you have any questions or concerns, please do not hesitate to contact us.